Terms of Trade

This page contains Copy Direct's terms of trade and below the terms there is a link to our credit application form.

Copy Direct Limited Terms of Trade


“Act” means the Carriage of Goods Act 1979.

‘‘Customer’’ means the customer of Copy Direct, and its agents and employees.

“customer goods” means goods in relation to which Copy Direct provides services on behalf of the customer connected with carriage, holding, storage, stock control, inventory management, fulfilment or delivery excluding any “products”;

“products” means products manufactured or procured for the customer by Copy Direct;

‘‘quotation’’ means an estimate of the amount that Copy Direct will charge the Customer for the work it completes.

‘‘Copy Direct’’ means Copy Direct Limited and any of its subsidiaries, related companies, employees, authorised representatives and contractors.

‘‘work’’ means printing (including proofs), design, reproduction, management, storage, distribution or the provision of any other such products or services by Copy Direct.


2.1 These terms of trade and any subsequent amendments as displayed on Copy Direct’s website form the contract between the Customer and Copy Direct.

The terms in this Part A apply when Copy Direct provides printing and related services.


3.1 The quotations are based on printed, typewritten, emailed or other good copy acceptable to Copy Direct. The Customer must pay any costs incurred by Copy Direct in obtaining a hard copy of a standard from which Copy Direct can base its quotation.

3.2 Quotations are based on the costs prevailing at the date of quotation. The quoted price is always subject to amendment in recognition of movements in these costs after quotation date. Quotations are exclusive of GST, except if explicitly stated otherwise.

3.3 The Customer must accept the quotation within 28 days from the date of the quotation or it will expire.

3.4 Quotations are based on the original instructions from the Customer. If the Customer’s instructions are varied any additional work will be charged to the Customer at Copy Direct’s current rates.

3.5 Every effort will be made to deliver the quantity specified but Copy Direct may produce up to 10% more or less than the quantity ordered by the Customer, and the Customer will pay for the work produced.

3.6 Work prepared on a trial basis at the Customer’s request shall be considered an order and charged for.


4.1 The Customer must retain a copy of any image or file it supplies to Copy Direct.

4.2 The Customer will pay for any additional translating, editing or programming needed to utilise the Customer’s supplied files and for any duplication or transfer of stored material to the Customer. No such material will be used by the Customer other than as agreed between the Customer and Copy Direct.

4.3 Copy Direct is not liable for errors in the finished work if the Customer has approved the proof. The Customer will pay for any corrections after the first proof.

4.4 Copy Direct cannot guarantee to exactly match a print production with a colour proof because of variances in proof preparation methods and substrates.

4.5 The Customer will pay for sketches, drawings, specifications, paragraphs, computerised designs, special type, logos and dummies submitted by Copy Direct but they will remain Copy Direct’s property. The Customer must obtain consent prior to each use of such designs.

4.6 The Customer’s specifications must be consistent with any recommendations made by EAN New Zealand or other such relevant authority for product numbering and bar code symbol markings. Any implied condition relating to the readability (whether by machine or any person) of any product numbering or bar code symbol is expressly excluded.

4.7 Copy Direct may choose not to do any work in relation to any material that is, in Copy Direct’s opinion, illegal.

4.8 The Customer indemnifies Copy Direct in respect of any claims, costs or expenses (including legal costs on a solicitor-own-client basis) arising out of any defamation, breach of statute, infringement of copyright, patent or design dispute or any other dispute.


5.1 Any electronic files held by Copy Direct on behalf of the Customer will be held at the Customer’s risk.

5.2 Risk will pass when any products manufactured or sourced by Copy Direct for the Customer are delivered to the Customer or another person on the Customer’s behalf.

5.3 Unless specified otherwise, quotations are based on:

(a) delivery from the door of Copy Direct’s premises; and;

(b) a continuous and uninterrupted delivery of the complete order.

5.4 If urgent delivery is agreed upon the Customer will pay any additional charge.

5.5 Where the Customer cancels an order it must reimburse Copy Direct in full for all costs incurred to the date of cancellation, including Copy Direct’s loss of profits.

5.6 The suspension of any work for a period of 30 days shall entitle Copy Direct to payment in full for the portion of the work completed.


6.1 The Customer will be charged for any products held waiting for the Customer’s instructions.


7.1 The Customer must pay Copy Direct for handling, storage and profit as determined by Copy Direct.

7.2 Copy Direct will deliver and the Customer must pay for all remaining products held six months following the date of receiving the products into a Copy Direct warehouse.


The terms in this Part C apply to everything Copy Direct provides to or for the Customer.


8.1 Ownership of any products remains with Copy Direct until the full price of those products has been paid in full.

8.2 The Customer grants Copy Direct a security interest in the products and customer goods as security for all amounts owing by the Customer to Copy Direct and performance of the Customer’s obligations under these Terms. Without limitation, if at any time payment from the Customer to Copy Direct shall be in arrears:

(a) Copy Direct shall be entitled to suspend performance of any and all services and to hold the products and customer goods until any such arrears are fully paid and Copy Direct shall not be under any liability to the Customer during such period; and

(b) if the payment is in arrears for more than 60 days Copy Direct shall be entitled to sell all or part of the products or customer goods in order to recover the amount owed to Copy Direct by the Customer.


9.1 Copy Direct is not liable, whether in contract or in tort (including negligence), to the Customer for any direct, indirect or consequential injury, loss or damage of any kind arising from or in connection with its services.


10.1 Where a supply is for business purposes, the Customer agrees that the provisions of the Consumer Guarantees Act 1993 do not apply.

10.2 Nothing in these terms limits any rights the Customer may have under the Consumer Guarantees Act 1993.


11.1 Any claim must be made in writing within 10 days of receipt of products or completion of Copy Direct’s work as specified.

11.2 Return of goods (for any reason) will not be accepted without the issue of a Copy Direct return authority number.


12.1 Copy Direct may require immediate payment, otherwise the Customer must pay by the 20th of the month following the date of invoice. Copy Direct reserves the right to charge interest at 5% above the base rate of the Westpac New Zealand (“the Overdue Rate”) on all overdue accounts for any month or part thereof that the account remains overdue, including interest at the Overdue Rate from the date of judgement until payment in full.

12.2 Without limiting any other term, the Customer agrees to pay Copy Direct all charges and/or expenses resulting from any delay or frustration in performance or attempted performance of any part of the services relating to customer goods, including any delay or frustration in pickup or delivery.

12.3 Payment of all money is without set-off or deduction of any kind.

12.4 Copy Direct will apportion payments to outstanding accounts as it thinks fit.

12.5 The Customer will pay GST in addition to the amount set out in any invoice or quotation.


13.1 All terms in this clause 13 have the meaning given in the PPSA and section references shall be to sections of the PPSA.

13.2 Clause 8 creates a security interest in all present and after acquired property and its proceeds.

13.3 On the request of Copy Direct, the Customer will promptly execute any documents, provide all necessary information and do anything else required by Copy Direct to ensure that the security interest created under this Agreement constitutes a perfected security interest in the products and goods and their proceeds which will have priority over all other security interests in the products and goods.

13.4 The Customer will pay to Copy Direct all fees and expenses incurred by Copy Direct in relation to the filing of a financing statement or a financing change statement in connection with these Terms of Trade.

13.5 The Customer agrees that nothing in sections 133 and 134 of the PPSA will apply to these Terms of Trade.

13.6 The Customer waives its right to:

(a) receive a notice under section 114(1)(a) or 120(2);

(b) receive a statement of account under section 116;

(c) object to any proposal of the Company to retain collateral under section 121;

(d) receive a copy of any Verification Statement.


14.1 The Customer will pay all costs and charges (including legal costs as between solicitor and client) incurred by Copy Direct in consequence of or in connection with any breach or default by the Customer in the performance or observance of any of the terms of these conditions or their enforcement.


15.1 Copy Direct gives no guarantee, implied or otherwise, that the work done at the Customer’s instructions is suitable for specific market requirements.


16.1 Subject to clause 16.2, no products or customer goods will be insured against loss or damage. Should the Customer wish to insure the customer goods, the Customer may request from Copy Direct, in writing, a cover request for insurance form, which the Customer is responsible for completing and returning to the applicable insurer. Any such insurance cover is a matter between the Customer and the insurer, not Copy Direct.

16.2 Copy Direct will insure products where ownership of products, as set out in clause 8.1, remains with Copy Direct.


17.1 Except where the Customer and Copy Direct agreed to fix the term during which Copy Direct will provide services to the Customer, either party may terminate these terms by giving one month’s notice in writing to the other party.

17.2 Upon termination, the Customer is, in addition to any other liability, responsible for all costs associated with removal of the customer goods from Copy Direct’s premises. The Customer is not entitled to remove the products or customer goods until all amounts owing by the Customer to Copy Direct have been paid in full.

17.3 Copy Direct may terminate these terms immediately if the Customer fails to pay any money by the due date, commits any other breach of these terms, becomes bankrupt, goes into receivership or liquidation, or (if an individual) dies.

17.4 Termination of these terms does not affect the accrued rights or liabilities of either party, which continue in full force and effect.


18.1 The Customer will not assign, transfer or otherwise dispose of any right or obligation under any contract with Copy Direct.

18.2 The Customer acknowledges that Copy Direct may sub-contract its performance of all or any of these terms at any time, with or without notice. The Customer agrees that any such contractor or agent has the benefit of any applicable term; and that these terms are available and extend to protect anyone who is vicariously liable for the acts of any such contractor or agent, and any such person is deemed to be a party for those purposes to these terms.


19.1 If a dispute arises out of or relates to these terms then the parties agree to:

(a) Endeavour to settle the dispute by mediation.

(b) If agreement cannot be reached through mediation, to refer the dispute to arbitration by Printing Industries New Zealand.

19.2 In the event of any dispute concerning a telephone conversation between the Customer and Copy Direct, a certificate by Copy Direct is conclusive evidence of the content of that telephone conversation.


20.1 All notices required or permitted under this agreement are to be served as provided in section 152 of the Property Law Act 1952, or by facsimile, in which case notice is deemed to be given the day after sending.


21.1 Copy Direct is not liable to the Customer for any failure or delay to carry out its obligations where such failure or delay is caused by any event or cause beyond the reasonable control of Copy Direct.


22.1 If a decision is made by a court that any of these terms are unlawful and unenforceable, that term will be severed from this agreement to the extent that it is unlawful and unenforceable, and the rest of the terms will remain in force.


23.1 Each Party may have access to information of or concerning the other party which is confidential (“Confidential Information”). Neither party may:

(a) disclose, reproduce or use;

(b) permit or allow the disclosure, production or use by any person of; or

(c) permit or allow any person access to, any Confidential Information of the other party except (in the case of Copy Direct) to the extent necessary to provide the services

23.2 Copy Direct will use all reasonable endeavours to ensure the Customer’s Confidential Information is kept secure from unauthorised access, use and disclosure. This clause 23 survives the completion or cancellation of any order for services the Customer asks Copy Direct to perform for the Customer.


24.1 The Customer consents to Copy Direct or any credit consulting agency making inquiries of and obtaining information about the financial standing and credit worthiness of the Customer. The Customer further consents to Copy Direct furnishing to any other third party information held by Copy Direct about the Customer for the purpose of that third party enquiring into the financial standing and credit worthiness of the Customer.




Copy Direct Limited - Promotional & Apparel Product - Terms & Conditions


In these conditions the following terms shall have the following meanings.

‘Company ’
means Copy Direct Limited

‘Customer ‘
means the customer of the Company.

means any contract for the sale of Goods by the Company to the Customer.

‘Products ’
means any products forming the subject of this contract.

means the price as detailed on the Order Quote Confirmation Form

means any verbal orders which are confirmed in writing by the Company by means of a verbal order interpretation form, signed purchase orders and letters whether sent by fax, post or e-mail confirmed in writing by the company by means of an Order Confirmation.

2 How the Contract is formed between You and Us

2.1 After placing an Order, you may receive an e-mail from us acknowledging that we have received your Order. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to us to buy a Product. All Orders are subject to acceptance by us and we will confirm such acceptance to you by sending you an e-mail that confirms that your Order has been accepted (the Order Confirmation). The contract between us (Contract) will only be formed when we send you the Order Confirmation. 2.2 The Contract will relate only to those Products whose Order we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your Order until the Order of such Products has been confirmed in a separate Order Confirmation. 2.3 Any quotation is given on the basis that no Contract shall come into existence until we send the Order Confirmation. Due to the fact that our products include components with daily fluctuating cost, we reserve the right to revise any quotations for our product and related services without prior notice.

3 Description

3.1 The quantity and description of the Products shall be as set out in our quotation or Order Confirmation. 3.2 All samples, drawings, descriptive matter, specifications and advertising we issue and any descriptions or illustrations contained in our catalogues brochures or our website are issued or published for the sole purpose of giving an approximate idea of the Products described in them.

4 Delivery

4.1 Any dates specified by us for delivery of the Products are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time. 4.2 If we deliver to you a quantity of Products of up to 5% more or less than the quantity ordered, you shall not be entitled to object to or reject the Products or any of them by reason of the surplus or shortfall and shall pay for such goods at the pro rata Contract rate. 4.3 We may deliver the Products by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the Contract. 4.4 Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle you to repudiate or cancel any other Contract or instalment. 4.5 You shall be deemed to have accepted the Products after fourteen (14) days after delivery unless we are otherwise advised.

5 Non-Delivery

5.1 The quantity of any consignment of Products as recorded by us or our agent upon Order from our or our agent's place of business shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary. 5.2 If for any reason you fail to accept delivery of any of the Products when they are ready for delivery, or we are unable to deliver the Products on time because you have not provided appropriate instructions, documents, licences or authorisations: (a) risk in the Products shall pass to you (including for loss or damage caused by our negligence); (b) the Products shall be deemed to have been delivered; and (c) we or our agent may store the Products until delivery, whereupon you shall be liable for all related costs and expenses (including, without limitation, storage and insurance). 5.3 We shall not be liable for any non-delivery of Products (even if caused by our negligence) unless you give written notice to us of the non-delivery within seven (7) days of the date when the Products would in the ordinary course of events have been received. 5.4 Any liability of ours for non-delivery of the Products shall be limited to replacing the Products within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Products.

6 Cancellation of Order

6.1 Orders for stock items may be cancelled by written notice at any time before the Products are allocated to the Contract but if a cancellation notice is received after the Products have been allocated to the Contract then the Customer shall be charged in full. Orders for Products which have to be made especially for the Customer will be charged in full unless written notice of cancellation is received no later than 2 weeks before the expected delivery date quoted in the Company’s Order Confirmation and manufacture of them or any components for them has not commenced at the date of that notice. 6.2 Any orders which are cancelled in accordance with these terms which an Order Confirmation is issued are subject to a minimum administration charge of $50. 6.3 The Company reserves the right to cancel any orders in respect of which the Specification provided by the Customer would not in the opinion of any officers, agents or employees of the Company result in the required effect at the cost set out in the Order Confirmation at any time prior to the commencement of manufacture and process of the Products.

7 Licence

By entering into this Contract you acknowledge the fact that you are granting us a non-exclusive licence to use your trade mark for the purpose of customisation of the Products and their associated packaging.

8 Risk and Title

8.1 The Products will be at your risk from the time of delivery. 8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due (in cleared funds) in respect of the Products, including delivery charges. 8.3 Until ownership of the Products has passed to you, you shall: (a) hold the Products on a fiduciary basis as our bailee; (b) store the Products (at no cost to us) separately from all your other products or those of any third party in such a way that they remain readily identifiable as our property; (c) not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; and (d) maintain the Products in satisfactory condition and keep them insured on our behalf for their full price against all risks to our reasonable satisfaction. On request you shall produce the policy of insurance to us. 8.4 You may resell the Products before ownership has passed to you solely on the basis that any such sale shall be a sale of our property and you shall deal as principal when making such a sale. 8.5 Your right to possession of the Products shall terminate immediately if you experience any Insolvency Events. 8.6 We shall be entitled to recover payment for the Products notwithstanding that ownership of any of the Products has not passed from us. 8.7 You grant us, our agents and employees an irrevocable licence at any time to enter any premises where the Products are or may be stored in order to inspect them, or, where your right to possession has terminated, to recover them. 8.8 On termination of the Contract, howsoever caused, our rights contained in this condition 8 shall remain in effect.

9 Price and Payment

9.1 The price of any Products will be as quoted. 9.2 These prices are quoted exclusive of packaging, loading, unloading and carriage, Tax, GST or duties, delivery and insurance, the costs of which will be added to the total amount due. 9.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation. 9.4 An invoice shall be sent to you on the date of dispatch of the Products. 9.5 Subject to condition 9.2, payment of the price for the Products is due within 30 days of the date of invoice with no deductions or withholding payment for any reason. 9.6 Time for payment shall be of the essence. 9.7 No payment shall be deemed to have been received until we have received cleared funds. 9.8 All payments payable to us under the Contract shall become due immediately on its termination despite any other provision. 9.9 Our website and price lists contain a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our website may be incorrectly priced. We will normally verify prices as part of our Order procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Products to you. If a Product's correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the Products, or reject your Order and notify you of such rejection. 9.10 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have sent you an Order Confirmation. 9.11 Payment for Products may be made by bank transfers, credit or debit card. If you elect to pay by credit or debit card we reserve the right to charge your account with a two per cent (2%) processing charge for each transaction. We will charge your credit or debit card when we dispatch your order. 9.12 You shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by us to you. 9.13 We reserve the right to take any of the following courses of action if you fail to pay us any sum due pursuant to the Contract: (a) to charge you any costs relating to debt collection charges incurred by us because of your late payment; and (b) to claim interest from you on such sum from the due date for payment at the annual rate of 3% above Westpac’s base lending rate from time to time, accruing on a daily basis until payment is made, whether before or after any judgment.

10 Quality

10.1 Where we are not the manufacturer of the Products, we shall endeavour to transfer to you the benefit of any warranty or guarantee given to us. 10.2 Any claim that any Products have been delivered damaged, are not of the correct quantity or do not comply with their description shall be notified by the Customer to the Company within 72 hours of their delivery provided that the Customer endorses the carriers delivery note with details thereof. 10.3 We shall not be liable for a breach of the warranty in condition 10.2 unless: (a) you give written notice of the defect to us, within 72 hours of the time when you discover or ought to have discovered the defect; and (b) we are given a reasonable opportunity after receiving the notice of examining such Products and you (if asked to do so by us) return such Products to our place of business at your cost for the examination to take place there. 10.4 We shall not be liable for a breach of the warranty in condition 10.2 if: (a) you make any further use of such Products after giving such notice; or (b) the defect arises because you fail to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Products or (if there are none) good trade practice; or (c) you alter or repair such Products without our written consent. 10.5 Subject to condition 10.3 and condition 10.4, if any of the Products do not conform with the warranty in condition 10.2 we shall at our option repair or replace such Products (or the defective part) or refund the price of such Products at the pro rata Contract rate. 10.6 Where we elect to replace a defective Product we reserve the right to supply the replacement Product without the original customisation features. 10.7 If we comply with condition 10.5 we shall have no further liability for a breach of the warranty in condition 10.2 in respect of such Products and any Products replaced shall belong to us.

11 Our Liability

11.1 Subject to the other provisions of these Terms we shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Products (even if caused by our negligence). 11.2 We shall not be liable for injury or adverse effects caused through use of the Product beyond that expected from normal use. 11.3 Where you have requested us to transfer your data onto a Product we shall not be liable for the content or the quality of such data or the quality or effectiveness of its transfer. 11.4 The Company shall have no liability to the Customer for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Company or in any other way out of or in connection with the performance or purported performance of or failure to perform the Contract except: for death or personal injury resulting from the Company’s negligence; and as expressly stated in these conditions.

12 Import Duty

12.1 If you order Products from the Company for delivery outside New Zealand, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. 12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

13 Written Communications

13.1 When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

14 Transfer of Rights and Obligations

14.1 The contract between you and us is binding on you and us and on our respective successors and assigns. 14.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 14.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

15 Events Outside Our Control

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). 15.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following strikes, lock-outs or other industrial action (whether or not relating to our workforce); civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic, adverse weather conditions or other natural disaster or acts of God; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government. 15.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

16 Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

17 Severability

If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

18 Entire Agreement

These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

19 Our Right to Vary These Terms and Conditions

19.1 We have the right to revise and amend these Terms from time to time in order to, without limitation, reflect changes in market conditions affecting our business, changes in technology, changes in payment methods and changes in relevant laws and regulatory requirements. 19.2 You will be subject to the policies and Terms in force at the time that you order Products from us, unless any change to those policies or these Terms are required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the Terms, unless you notify us to the contrary within seven (7) working days of receipt by you of the Products).

20 Law and Jurisdiction

This Contract shall be governed by New Zealand law and the Customer consents to the exclusive jurisdiction of the New Zealand courts in all matters regarding it.




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